Privacy Policy

Effective Date: [Insert Date]

At PPXIA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.ppxia.co.uk) or interact with us in any way. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best possible experience and to improve our services. The types of information we may collect include:

1.1 Personal Information

When you interact with us (e.g., making a purchase, signing up for our newsletter, or contacting us), we may collect personal information such as:

Your name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment providers)

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

IP address
Browser type and version
Device type
Pages visited and time spent on our website
Cookies and other tracking technologies (see Section 6: Cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders: This includes processing payments, shipping products, and handling returns or exchanges.
To improve our website and services: We analyze user behavior to enhance website functionality and customer experience.
To communicate with you: We may send emails regarding order confirmations, updates, or customer support. If you opt in, we will also send newsletters, promotions, or special offers.
To ensure security: We use your information to protect against fraud, unauthorized access, or illegal activities.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party providers who assist us in operating our website, processing payments, delivering products, or analyzing website performance. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purposes.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal claims.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

Encryption of sensitive data, such as payment details, during transmission.
Secure servers and firewalls to prevent unauthorized access.
Regular monitoring and updating of our security practices.

While we strive to protect your information, no system can be completely secure. Please take precautions when sharing personal information online.

5. Your Rights

As a user of our website, you have certain rights regarding your personal information:

Access and Update: You can request access to the personal information we hold about you and update or correct it if necessary.
Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us at info@ppxia.co.uk.
Deletion: You can request that we delete your personal information, subject to any legal obligations to retain it.

To exercise your rights, please contact us at info@ppxia.co.uk.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and to collect information about how you interact with our site.

6.1 What Are Cookies?

Cookies are small files stored on your device that help us recognize you and remember your preferences.

6.2 How We Use Cookies

We use cookies for the following purposes:

To remember your login details and preferences.
To analyze website traffic and improve functionality.
To track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit the functionality of our website.

7. Third-Party Links

Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

PPXIA’s website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for the latest information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Website: www.ppxia.co.uk
Email: info@ppxia.co.uk
Phone: +44 3668238390
Address: 4 Chapeltown Street, Manchester, M1 2BH, UK

Thank you for trusting PPXIA. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience on our website.