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Terms of Service

Effective Date: [Insert Date]

Welcome to PPXIA. By accessing or using our website (www.ppxia.co.uk) and purchasing our products, you agree to be bound by the following Terms of Service. These terms govern your use of our website and services, so please read them carefully. If you have any questions, feel free to contact us at info@ppxia.co.uk or +44 3668238390.

1. General Terms

By using our website, you agree to:

  • Be at least 18 years of age, or have the consent of a parent or guardian to use our services.
  • Provide accurate, current, and complete information during the checkout process.
  • Use our website and products for lawful purposes only.

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion if we believe any activity violates these Terms of Service or applicable laws.

2. Products and Pricing

2.1 Product Descriptions

We aim to provide accurate descriptions of our yoga mats and other products. However, we do not guarantee that all descriptions, images, or pricing details are error-free. If you find any discrepancies, please contact us immediately.

2.2 Pricing

All prices on our website are listed in GBP (£) and include applicable taxes unless stated otherwise. Shipping costs are calculated separately during checkout unless a promotion (e.g., free shipping) is applied.

We reserve the right to update prices, product availability, or promotions at any time without notice.

3. Orders and Payment

3.1 Order Acceptance

All orders are subject to acceptance. Once your order is placed, you will receive a confirmation email. However, this does not guarantee the order’s acceptance. We reserve the right to cancel or refuse an order for reasons including:

  • Product unavailability.
  • Errors in pricing or product descriptions.
  • Suspicion of fraudulent activity.

If your order is canceled, we will notify you and issue a full refund promptly.

3.2 Payment

We accept major payment methods, including credit/debit cards and other secure payment gateways. By providing payment information, you confirm that you are authorized to use the payment method.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping costs, delivery times, and terms.

4.1 Responsibility for Delivery

Once your order is shipped, we will provide you with tracking information. We are not responsible for delays caused by external factors, such as customs processing or courier disruptions.

4.2 Risk of Loss

Ownership and risk of loss transfer to the customer upon delivery of the product to the designated shipping address.

5. Returns and Refunds

Please refer to our Refund & Returns Policy for detailed information on returns, exchanges, and refunds.

5.1 Eligibility for Returns

To be eligible for a return, the product must be unused, in its original packaging, and returned within 30 days of receipt.

5.2 Refunds

Refunds will be processed to the original payment method once the returned item is inspected and approved.

6. Intellectual Property

All content on our website, including images, text, logos, and designs, is the intellectual property of PPXIA and is protected under copyright, trademark, and other applicable laws.

You may not use, reproduce, distribute, or modify any content without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by law, PPXIA shall not be held liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Errors, inaccuracies, or omissions in product descriptions or pricing.
  • Delays, interruptions, or failures in website functionality due to technical issues or external factors.

Our liability is limited to the purchase price of the product in question.

8. User Conduct

When using our website, you agree to:

  • Not engage in any activity that may harm or disrupt the functionality of our website.
  • Not use our website to transmit harmful or malicious content, such as viruses or spam.
  • Not attempt to access restricted areas of the website or interfere with its security features.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement. We are not responsible for the content, privacy practices, or terms of third-party websites. Please review their terms and policies before engaging with them.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. By continuing to use our website or services, you agree to the updated terms.

We encourage you to review these terms periodically to stay informed of any changes.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Thank you for choosing PPXIA. We are committed to providing high-quality yoga mats and an exceptional customer experience.

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